We Want Your Feedback
We believe that Dubai is a luxury city and the residential people of such a famous city want a piece of mind, And we know that if everything of home is will maintained and working perfectly only than the owner can relaxed. Well maintained home is only possible if the service providers provide their 100% and the workers of the companies are skilled, certified and have a good background.
We are very thankful to our Customers who believes us and they rated us 5 stars out of 5. We also make sure to satisfy our all customers. Our first priority is our customers satisfaction. We take strict steps to fulfill our customers need and make sure he is happy with our team service. We not only providing the best handyman service in Dubai but we also make sure that our service fee is less than or equal to our competitors.
Share your Thoughts
Satisfied Customers feedback
91%
Satisfied Customers
Rated Smart Hands as an excellent service of handyman.
85%
Satisfied Customers
Rate Smart Hands as better than alternatives in market of Dubai.
87%
Satisfied Customers
Rated Smart Hands as better or equal to competitors on cost.
84%
Satisfied Customers
Rated Smart Hands as best option and they would like to refer their friends.
In Customers Own Words
I don’t trust any other company when I need a handyman for my home
I tried other companies but comeback to Smart Hands
Smart Hands is the only trusted company in Dubai I have found after trying many others
I highly recommend the SMH for their honesty and ability to get the job done
I would like to refer my friends to you because you are the best handyman company in Dubai
Easy booking process, the team was skilled they understand my requirement, there was no hidden charges. Thank you!
Customers Feedback On Cost
SMH does not charge more than other companies but they are better than others when it comes to valuable work.
When so many companies offering the same thing but there is a difference of cost than it is difficult to justify that which one is the best choice. I tried 3 companies but when I booked SMH, for handyman services I really get the valuable work in same price.
Thank you Smart Hands!
Our Suggestion On Cost
We get a market survey and we want to share with you what we get by this survey. Our 87% Customers are very satisfied by our work and Cost of work. But there are 13% Customers who was thinking that our cost was slightly high.
We would like to share that when you tries to get cheapest price you will not get the valued and professional technicians as you should.
When you are looking for a cheap handyman but you also need a valued work that should not need to do again and again then you should book Smart Hands because we are only reliable Company in Dubai.
SMH always want to give you a low cost service but we do not want to lose the value for tis purpose we take steps
Not the most Expensive
We take research and comes to know that there are so many companies in Dubai who are charging more than SMH and they are not providing the valuable work. We are in the middle and reliable company because we arrange our services in reasonable price. For example some companies are charging 130 AED per hour for a handyman service and some companies are so cheap and charging 80 AED per hour but we are providing best handyman service in just 99 AED/hour.
Not so cheap
The companies which are charging less than Smart Hands we are sure they are cheating their customers. They complete the work in 4 hours which can be done in just 2 hours.
We save you time and money and provide valued service with warranty. So we would like to say you that don’t look for cheapest service it can be more costly later
Reliable
As we discuss when it comes to our cost our 87% customers are satisfied by our cost values. However we want to share with you that we are reliable we manage the cost with valuable work, we never charge our customers more then the value of work.
Referring Comparison with Competitors
3.4
Average
Our main competitors have 3.4 stars average out of 5 when their customer give them feedback for referring his friend
4.6
Average
Smart Hands have 4.6 stars average out of 5 when we ask our customer to rate for referring his friend
How We Get It
Our boking process is very simple and we are available 24/7. We are available for emergency issues and our response time is very short. we never waste time of our customers.
Our technician team is certified, they are skilled and have all the safety materials like shoes, gloves, sunglasses and all other necessary materials.
Our charges are very open and clear. When we make quote for our customer, we don’t use any hidden charges, we make it very clearly and honestly and we try to make it in low price as low as we can.
When our team leave the site/place of work they make sure that our customer is very satisfied and the site is clean. We value the feedback of our Customer.
Our Response to Our Customers
We reached o the result by our survey that SMH is the best handyman service provider in Dubai. We also know that no ne perfect for everyone, we focus on your feedback and we make sure to resolve your complaints if someone have. here is an example:
Un Resolved Door
I recently booked a service with Smart Hands, expecting seamless experience, however the job was left incomplete as the door issue remain unresolved. I hope smart hands will improve their service quality.
Response
Dear Customer,
Thank you for your feedback and we apologize for the misunderstanding. It seems there was a mis communication regarding the material. While our team understood that you would be providing the necessary materials on-site, we now realize that you expected us to bring them.
please refer to the quote where we clearly mentioned that materials if necessary would be provided by the customer. However, we completely understand the situation and want to ensure your issue is resolved. Our team will revisit your location with the required materials to fix your door. Please note that while the service remain covered material charges will be separate. We appreciate your patience and look forward to resolve this for you.
Thank you for choosing Smart Hands!
Best regard:
Team Smart Hands