Smart Hands provide professional services in Dubai
What did the client ask for first?
His first message was short and clear. He had a 65 inch Samsung S90F TV and wanted it wall mounted. He asked us when we could send a technician. He also told us his location in Downtown Dubai, in an Emaar building.
We asked if he had a bracket. He said no. He asked us to bring a suitable one for his TV. This is a common situation. Many people buy a TV first and think about the bracket later. We were happy to bring the right one.
What happened when he said he was not sure about our services?
He wrote that he had a few things at home to fix but he was not sure what services we offer. This is something we hear a lot. Most people think a handyman company does only one or two things.
We told him we cover all kinds of home maintenance work. He thought for a moment and asked us a new question. He wanted to know if we could install a small glass shower screen on his bathtub. He wanted to stop water splashing onto the bathroom floor.
We said yes. But we told him one thing clearly. A glass screen is made to measure. We cannot buy it from a shop shelf and fit it the same day. Our team would need to take exact measurements first. He agreed and we booked the visit.
What did the team do on the first visit?
Our team reached on time with a suitable bracket for his 65 inch TV. Before they started, they protected his property. Then they mounted the TV on the wall in a professional way.
After the TV they went to the bathroom and took the measurements of the bathtub. They checked the width and the height with care. This step is very important. If the size is wrong by even a little the glass will not fit and a new one will have to be made.
How did we make the glass Shower Screen in Downtown?
When the team came back they placed the order for the glass with the exact measurements. The next day the glass was ready. We told the client the good news and booked a time with him. Our team reached on time again with the glass.
They installed the glass screen on the bathtub. It fitted well and it stopped the water from going out of the tub area.
What did the client say?
He was very happy with our work. He gave us a 5 star review on our Google Business Profile. In his feedback he wrote the names of our team members and praised them. He also told us that next time he will give us all types of work.
We are glad to have clients like him. A kind client makes the team’s work easier and makes them proud of what they do. When he thanked the team by name, it meant a lot to all of us.
How did the day end?
All the work on the list was finished the same day. The client was happy with how our team worked. He gave the team a tip as a thank you. He also told us that next time he would call us again for his work.
We are thankful for his trust. When a client with a tight schedule trusts a team to work in his home, we take that seriously.
Job summary
| Item | Details |
| Location | Boulevard Point, Downtown Dubai |
| Property type | Apartment |
| How he contacted us | |
| First job | Wall mounting a 65 inch Samsung S90F TV |
| Bracket | Brought by our team, as the client did not have one |
| Second job | Made to measure glass shower screen on the bathtub |
| Visits | First visit for TV mounting and bathtub measurement, second visit for glass installation |
| Glass time | Ready the next day after the order |
| Client feedback | 5 star review on Google with the team members named |
What should you know before mounting a big TV?
A 65 inch TV is big and heavy. A few simple checks make the job safe.
How to choose the right TV bracket
- Check the weight. The bracket must hold more than the weight of your TV. You can find the weight in the TV manual
- Check the mounting holes at the back of the TV. Brackets are made for certain hole patterns, so match the bracket to your TV
- Check the size range. Read the box of the bracket to see which screen sizes it fits
- Choose the type you need. A fixed bracket keeps the TV flat. A tilt or swivel bracket lets you change the angle
- If you are not sure, ask us. Tell us the exact TV model and we will bring a suitable one, like we did for this client
How to prepare for a TV mounting visit
| Step | Why it helps |
| Decide the wall and the height before the visit | Sit and look at the wall first. The middle of the screen should be near eye level |
| Tell us the TV model | We bring the right bracket |
| Check the building rules | Some buildings allow work only at certain times |
| Keep the area clear | The team can work faster and safer |
A big TV can fall if it is fixed wrongly. This can damage the TV, the wall and even people. For a large screen, it is better to call a handyman.
How do you get a glass shower screen that fits?
Most glass screens are made after measuring. You cannot change the size of glass once it is made. So the measuring is the most important part.
How to measure for a glass screen on a bathtub
- Measure the width of the area you want to cover
- Measure the height you need from the top edge of the tub
- Measure at the top, in the middle and at the bottom. Walls are not always straight and the numbers can be different
- Check where the tap and the shower are, so the glass does not block them
- Write down the numbers and take a photo of the area
| Mistake | How to avoid it |
| Measuring only once | Measure at three heights |
| Ignoring the tap or the shower position | Mark them before you order |
| Ordering before you are sure | Check the numbers again before you place the order |
| Using the bathtub before the glass is fully set | Follow the time your installer gives you before you use it |
Ask your installer about the kind of glass they use. Glass in a bathroom must be safe and well fitted. If you are not sure about the measurements, call a team that does made to measure work.
Need a handyman or glass work in Downtown Dubai?
If you live in Boulevard Point, Downtown Dubai or around Mohammed Bin Rashid Boulevard, and you want a TV mounted, a glass screen fitted or any other home repair, we can help. Do not worry if you are not sure what to ask for. Tell us what is bothering you at home and we will tell you how we can fix it.
Book TV mounting and home maintenance in Downtown Dubai with Smart Hands
Call or WhatsApp: +971 52 979 7368
Email: [email protected]
About Author
Saleem Malik
12 Years of experience in business managment.
